Regular Call
no purchase limit
- 2 min video call
no purchase limit
- 2 min video call
Sale Period
2024.09.18 ~ 2024.09.28 7pm KST
(payment needs to be completed within this time frame)
Livestream
Youtube / Instagram
4pm KST
Group Fansign
5pm KST
30 people First-come-first-served (1 minute per member)*
Includes:
-a signed Down Down album with buyer's name
-1 Signed polaroid with buyer's name (select member)
*Limit one per person*
1:1 Video Call
After the fan signing event*
VVIP: 10 slots per member (10 min call)
VIP: 10 slots per member (5 min call)
Regular: 40 slots per member (2 min call)
There is no 1:1 video call purchase limit
*There may be changes or delays depending on the situation that day.
Special Goods
Signed Down Down album
-Five of the album buyers will be randomly chosen to receive a signed polaroid (member random)
Timetable announcement
24.09.28 (Sat) After 10 pm KST
All calls will be carried out through Zoom.
Please make sure your Zoom ID is correct when purchasing.
Please be ready for your call 10-15 minutes before your designated time.
Calls will be carried out in a timely manner, however delays and changes can affect the scheduled times.
If the call fails to connect, we will try one more time. If it fails again, we will attempt to call you once more later in the calls. After that, the buyer will lose their chance for their call.
There will be no refunds if you miss your call. Thank you for your understanding.
Please check all your settings (video/sound) before the call begins.
Be:Max and Team Otter will not be responsible for any technical issues on the buyer’s end of the call. Once a call is connected, it is up to Be:Max to decide if the call will be attempted again should it fail due to the buyer’s internet connection or environment.
This purchase is for the buyer only.
If more than one person is on the call, the call may end early.
Be:Max reserves the right to end the call early if the conversation or what is done on the call is deemed inappropriate or makes them uncomfortable. There will be no refunds if your call is terminated early because of this and you may be banned from future events. Please be respectful.
Please note that all sales are final and non-refundable.
Digital goods
All digital goods will be filmed and sent within a week after the event. However, please be aware that should any issue come up, the goods may be delayed. If this were to happen, all buyers will be informed and goods will be sent on or before September 15th.
Physical Goods
Shipping of all physical goods will begin the week of October 7th. All shipping is done in batches and may not be completed on the same day. Buyers will be emailed with their tracking number after their order has been shipped. All general shipping updates will be posted on Team Otter's official Instagram (@withbemax).