All calls will be carried out through Zoom.

Please make sure your Zoom ID is correct when purchasing.

 

Please be ready for your call 10-15 minutes before your designated time.

Calls will be carried out in a timely manner, however delays and changes can affect the scheduled times.

If the call fails to connect, we will try one more time. If it fails again, we will attempt to call you once more later in the calls. After that, the buyer will lose their chance for their call.

There will be no refunds if you miss your call. Thank you for your understanding.

 

Please check all your settings (video/sound) before the call begins.

Be:Max and Team Otter will not be responsible for any technical issues on the buyer’s end of the call. Once a call is connected, it is up to Be:Max to decide if the call will be attempted again should it fail due to the buyer’s internet connection or environment.

 

This purchase is for the buyer only.

If more than one person is on the call, the call may end early.

 

Be:Max reserves the right to end the call early if the conversation or what is done on the call is deemed inappropriate or makes them uncomfortable. There will be no refunds if your call is terminated early because of this and you may be banned from future events. Please be respectful.

 

Please note that all sales are final and non-refundable.

 

Digital goods

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All digital goods will be filmed and sent within a week after the event. However, please be aware that should any issue come up, the goods may be delayed. If this were to happen, all buyers will be informed and goods will be sent on or before September 15th.